Refund policy

We are happy to refund the cost of any order made in error, as long as we haven’t already shipped your socks. For example, if you accidentally order two subscriptions and only wanted one, we’re happy to cancel the second subscription and refund your money. If we’ve already shipped the socks for the second subscription, we’ll cancel any future socks for the canceled subscription but cannot refund the cost of the socks that have already shipped.

For Pay Once subscribers, we can issue refunds up to 90 days after the original purchase date for undelivered months remaining on the subscription. After 90 days, we are unable to issue any refunds.

We do not refund the cost of socks that you have received and simply don’t like. See our Returns Policy for more details on how we’ll take care of those situations.

If your provided address is incorrect, we are happy to process a replacement order for you up to 1 time per year at a cost of $5 per order. 

We do not refund shipping costs for any packages that have already shipped.