Some of our most commonly asked questions. Shoot us an email, chat or call us if you have any other questions. Our support team is around every week-day from 10am - 4pm PST.


We ship to the US, Canada, Australia and New Zealand.

Shipping is free for orders over $75.

If your order is less than $75, the shipping price is automatically calculated on the checkout page.

We offer free returns on socks within 30 days. The tags must still be on the sock in order for them to be eligible.

Sock Subscriptions

Well, boo. Can we still be friends? All you have to do is email us and we’ll take care of it. See our Cancellation and Refund Policies for more specific info.

Cancellation policy:

For Pay Monthly subscribers, we’ll continue to charge your credit card and send socks to you every month until you cancel your subscription.To cancel, log in to your account page, click Edit Subscription, then choose Cancel Subscription at the bottom of the page. Or send us an email at info@footcardigan.com to let us know you want to cancel.If you cancel by email, please include the following info: Your name, subscription type, and the address where you receive your socks. That way, we’ll be sure to cancel only your subscription and not one you may have sent as a gift.We’ll stop sending socks the month immediately following your cancellation request.We must receive your cancellation 48 hours before subscription renewal to cancel your subscription the following month. If we receive your cancellation less than 48 hours before subscription renewal, then you will be charged for the following month and your subscription will be cancelled the month after.

Impossible! Our sock of the month club socks are so awesome that you’re guaranteed to love them.

But we want you to be super happy and have the best experience possible, so on the very rare chance that you don’t, send us a message and we’ll send you a free replacement pair with your next month’s subscription.

But of course! Our subscriptions make gr8 gifts. When you create your subscription you can customize the date to ship the socks, the gift recipient's name, email address and even add in a message that we will email to them on the specified date.   

You’ll get your socks around the same time every month, give or take a few days. Sock subscriptions are generally shipped between the 5th - 10th of each month.

Use this text to answer questions in as much detail as possible for your customers.

Our Socks

Most of our socks are made of 70% Combed Cotton, 25% Polyseter, 5% Spandex. All of our socks are 100% delightful.

After your first tender moments together, machine wash them in cold water with like colors. Line dry. And don’t rip the tag off like a savage. Snip it delicately with scissors. Then let your Foot Cardigans caress your feet for ages to come.

Question not answered? Send us a message.